Question 1

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, Amex) and PayPal. Enterprise plans can also pay via wire transfer for annual billing.

Question 2

Can I cancel anytime?

Accepted Answer

Yes. You can cancel immediately or at period end from the Billing page. Period-end cancellation keeps access active until expiry, while immediate cancellation ends paid access and moves the workspace to the free plan.

Question 3

Do you offer refunds?

Accepted Answer

For the current billing period, Mailtr attempts a full refund only when an immediate cancellation is requested within 6 hours of the successful charge. After that window, the current period is generally non-refundable, and settlement timelines depend on the payment provider.

Question 4

How do I upgrade to Enterprise?

Accepted Answer

Contact our Sales team via the Contact page. We'll set up a custom plan tailored to your volume, team size, and specific feature needs.

Billing & Plans

Frequently Asked Questions

What payment methods do you accept?

Can I cancel anytime?

Do you offer refunds?

How do I upgrade to Enterprise?

Did we miss something?